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What price paradise by katherine allred5/27/2023 ![]() Wickham Rd., Melbourne, FL today and was enthusiastically greeted by manager, Linda. I checked into the Public Storage at 1450 N. I will never recommend this company to anyone or use them ever again!!! Next complaint is BBB and anywhere else I can! ![]() There is no way to prorate a month, so that means if you move out early just know you are going to have to pay the whole month. They will try to end the call before you are done asking questions. ( I know foolish me) but beware there is no way to change the “liability” due to the dark ages system they have set up and MAKE SURE to read the fine print on the back of the contract!!! Even if you are going to be using the locker for 1 day after the 1st of the month they will charge you a FULL month of rent!!! This company does not have the customer in mind at all and their “we care” line is condisending and short. I did not expect this as most companies really don’t care enough to respond, Public Storage obviously does! Stay tuned, my hope is they honor the promise to help, based on my conversation I believe this will happen, and my review will improve, as will my opinion of the company as a whole! Helped a friend out by getting this set up while she was at work. UPDATE: 3 days after this post (4/4/19) I was contacted by a district manager interested in my complaint and concerns. ![]()
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